How to Best Use a Communication Device

AAC and Autism: Building Communication Through Collaboration

 

Difficulty with social communication is a core characteristic of autism spectrum disorder (ASD). Many individuals who experience challenges using spoken language rely on augmentative and alternative communication (AAC) to support some or all their communication needs. AAC supports are highly individualized and are typically selected following a comprehensive evaluation with a licensed speech-language pathologist. 

AAC can take many forms, including small electronic devices, often tablets, that generate speech. When implemented thoughtfully and supported consistently, AAC has been shown to improve functional communication and, in some cases, increase spoken language. Most importantly, AAC provides individuals with a reliable way to express themselves, connect with others, and participate meaningfully in daily life. 

 

Common Myth About AAC   

Myth: If a child uses an AAC device, they won’t use their voice. 

Fact: While this concern is common, research shows that AAC use does not inhibit speech development. In fact, some children who learn to use AAC demonstrate increases in spoken language. For individuals who may not fully develop spoken communication, access to an alternative form of expression becomes even more essential. Everyone deserves a way to communicate, and AAC is a proven, evidence-based approach to supporting communication for individuals with ASD. 

 

“We Tried AAC Before and It Didn’t Work”

AAC support is most effective when it includes three essential stages: evaluation, training, and tune-ups. In many cases where AAC interventions have been unsuccessful, one or more of these stages was missing, shortened, or inconsistently implemented. Sustainable communication support requires not only the right system, but also the right preparation, instruction, and ongoing support. 

 

Why Choose an AAC Evaluation at AZA United? 

From start to finish, Arizona Autism United offers a thoughtful and collaborative AAC evaluation process that sets it apart from other providers in the Valley. Each evaluation is designed to center the individual—supporting communication in ways that reflect personal strengths, preferences, and real-life needs. 

 

Evaluation 

Before an individual arrives for an in-person evaluation, the AZA team connects with their support network, which may include teachers, grandparents, and other service providers. This early collaboration helps identify what is already working well and where AAC support could open new opportunities. As a result, the evaluation team arrives prepared, informed, and ready to engage from the very first session. 

Evaluations are typically completed in one of AZA’s clinic settings and last approximately one to one-and-a-half hours. During the session, individuals and caregivers explore a range of AAC systems to determine the best possible fit. 

If an AAC device is recommended, the AZA team manages the full process including, completing paperwork, coordinating physician signatures, and submitting documentation to insurance. Once approved, families are notified when the device is on its way, and an AAC trainer reaches out to schedule initial training. The trainer brings the device to the first session so use can begin immediately. 

 

Training: Where AZA Truly Stands Apart 

Learning an AAC system extends beyond the individual. It involves the individual’s entire community. Like spoken language, AAC is acquired through consistent modeling from communication partners across daily environments. When everyone understands how to use the system together, communication becomes more natural, meaningful, and empowering. 

AZA’s AAC training program is intentionally structured in two phases and designed to be flexible based on individual needs. Training is offered as frequently as desired and includes anyone the family identifies as important to the individual’s communication success. 

Phase 1 consists of four structured training sessions. These sessions focus on: 

• Understanding AAC hardware and software 
• Building language and communication foundations 
• Learning to model AAC without expectation 

 

During this phase, the team also collaborates with families to connect with outside providers, working toward shared understanding and consistency across settings. 

Phase 2 includes the remaining training sessions and focuses on individualized support, real-time coaching, and continued education. Sessions are typically spaced farther apart, though frequency may adjust depending on needs. 

Training during this phase may include family members, speech-language pathologists and assistants, occupational therapists and assistants, BCBAs, behavior technicians, teachers, classroom staff, and habilitation or respite providers. The goal is to ensure broad collaboration and consistent practices across all environments. 

By the end of Phase 2, families are supported in building the confidence and skills needed to train new team members independently as they join the individual’s support network. 

Because of this phased approach, most families complete the recommended training within approximately nine months feeling empowered and capable of sustaining AAC use long-term. Those who complete the full training program tend to experience the most successful outcomes, as the structure is based on AZA’s extensive clinical experience. 

 

Tune-Ups 

Communication needs evolve as individuals grow, develop new skills, enter new environments, and interact with new communication partners. AZA offers AAC tune-up sessions to adapt systems and strategies as needs change, ensuring communication remains functional and relevant over time. 

 

A Commitment to Communication and Connection 

Choosing AZA United for an AAC evaluation and ongoing training means partnering with a team committed to communication, connection, and long-term success. From the first evaluation through graduation from training, AZA’s clinicians walk alongside families with thoughtful preparation, clinical expertise, and deep respect for every individual’s voice. 

By focusing on collaboration and community, AAC becomes more than a tool, it becomes a natural and meaningful part of everyday life. At AZA United, the belief is simple. Everyone deserves to be heard, and it is an honor to help make that possible. 

To get started, click here to fill out a brief interest form for an AAC evaluation through AZA United.

 

For additional guidance on how to get an AAC evaluations or any other services at AZA United, contact us at support@AZAunited.org or click on the button below to book a call with our Family Support Team.